Florida Medicare Mail Directory

Revised June 4, 2008

Florida Medicare Mail Directory

Medicare Part A

Category	Area/Subject	Address
Medical Policy		Medical Review Department P. O. Box 44159 Jacksonville, FL 32231-4159
Medicare Secondary Payer (MSP)		Subrogation Department P. O. Box 44179 Jacksonville, FL 32231-4179
Process Home Health Hospice		Palmetto GBA 34650 US HWY 19N Palm Harbor, FL 34684
Provider Enrollment	Where to mail Florida Part A provider/supplier applications	Medicare Provider Enrollment (Florida Part A) P.O. Box 45169 Jacksonville, FL 32232-5169
Communications	Appeals other than Part A Provider Enrollment Appeals/Reconsiderations	Medicare Part A Redetermination P. O. Box 45053 Jacksonville, FL 32232-5053
	Part A Provider Enrollment Reconsiderations	Department of Health and Human Services Sam Nunn Atlanta Federal Center CMS, Region IV Division of Survey and Certification 61 Forsyth St. S.W. Suite 4T20 Atlanta, Georgia 30303-8909
	Written Inquiries	Medicare Part A P. O. Box 2711 Jacksonville, FL 32231-0021
Claims Submission	Paper claims that cannot be submitted electronically	Medicare Part A P. O. Box 2711 Jacksonville, FL 32231-0021
Fraud and Abuse	To report suspected fraud and abuse	Complaint Screening Dept. P.O. Box 45087 Jacksonville, FL 32232-5087
Provider Audit and Reimbursement (PARD)		See the Regional Offices and Contact List
Freedom of Information (FOIA)	To request information under the Freedom of Information Act (FOIA)	Freedom of Information Act Requests Attn: FOIA PARD 16T Post Office Box 45268 Jacksonville, FL 32232-5268

Medicare Part B

Category	Area/Subject	Address
Claims Submission	Routine Paper Claims	Medicare Part B P. O. Box 2525 Jacksonville, FL 32231-0019
	Participating Providers	Medicare Part B Participating Providers P.O. Box 44117 Jacksonville, FL 32231-4117
	Chiropractic Claims	Medicare Part B Chiropractic Unit P. O. Box 44067 Jacksonville, FL 32231-4067
	Ambulance Claims	Medicare Part B Ambulance Dept. P. O. Box 44099 Jacksonville, FL 32231-4099
	Medicare Secondary Payer	Medicare Part B Secondary Payer Dept. P. O. Box 44078 Jacksonville, FL 32231-4078
	ESRD Claims	Medicare Part B ESRD Claims P.O. Box 45236 Jacksonville, FL 32232-5236
Communications	Redetermination Requests other than Part B Provider Enrollment Appeals/Reconsiderations	Medicare Part B Redetermination P. O. Box 2360 Jacksonville, FL 32231-0018
	Part B Provider Enrollment Reconsiderations	Provider Enrollment P. O. Box 45143 Jacksonville, Florida 32231-5143
	Reconsiderations	Q2 Administrators, LLC Part B QIC South Operations P.O. Box 183092 Columbus, Ohio 43218-3092 Attn: Administration Manager
	Status/General Inquiries	Medicare Part B Correspondence P. O. Box 2360 Jacksonville, FL 32231-0018
	Overpayment Appeals	First Coast Service Options, Inc. Overpayment Redetermination (Review Request) P.O Box 45248 Jacksonville, FL 32232-5248
	Overpayments	Medicare Part B Financial Services P.O. Box 44141 Jacksonville, FL 32231-0048
Durable Medical Equipment (DME)	DME, Orthotic or Prosthetic Claims	CIGNA Government Services P.O. Box 20010 Nashville, TN 37202
Electronic Media Claims (EMC)	EMC Claims, Agreements and Inquiries	Medicare EDI P. O. Box 44071 Jacksonville, FL 32231-4071
Additional Development	Within 40 days of initial request	Medicare Part B Claims P. O. Box 2537 Jacksonville, FL 32231-2537
Additional Development	Over 40 days of initial request (Submit the charge(s) in question, including information requested, as you would a new claim.)	Medicare Part B Claims P. O. Box 2525 Jacksonville, FL 32231-0019
Fraud and Abuse	To report suspected fraud and abuse	Complaint Screening Unit P.O. Box 45087 Jacksonville, FL 32232-5087
Railroad	Medicare Claims for Railroad Retirees	Palmetto GBA Railroad Medicare Part B P.O. Box 10066 Augusta, GA 30999
Provider Enrollment	Where to mail Florida Part B provider/supplier applications	Provider Enrollment (Florida Part B) P.O. Box 44021 Jacksonville, FL 32231-4021
Provider Enrollment	Provider Change of Address	Provider Enrollment (Florida Part B) P.O. Box 44021 Jacksonville, FL 32231-4021 and Provider Registration Department Blue Cross Blue Shield of Florida P. O. Box 41109 Jacksonville, FL 32231-1109
Provider Participation and Group Membership Issues	Written Requests for Profiles & Fee Schedules	Provider Enrollment (Florida Part B) P.O. Box 44021 Jacksonville, FL 32231-4021
Provider Education	Educational Purposes and Review of Customary/Prevailing Charges or Fee Schedule	Medicare Part B P. O. Box 2078 Jacksonville, FL 32231-0048
Provider Education	Seminar Registration	Medicare Part B Medicare Education and Outreach P. O. Box 45157 Jacksonville, FL 32232-5157
Limiting Charge Issues	Processing Errors	Medicare Part B P.O. Box 2360 Jacksonville, FL 32231-0048
Limiting Charge Issues	Refund Verification	Medicare Part B Compliance Monitoring P.O. Box 2078 Jacksonville, FL 32231-0048
Freedom of Information Act (FOIA)	Please indicate which state the request is originating from in the attention line Attn: FOIA (Name of state)	Freedom of Information Act Requests Attn: FOIA (Name of state) Post Office Box 2078 Jacksonville, FL 32231-2078

Florida Medicare Part A and Part B Direct Feedback to CMS

Please provide The Centers for Medicare & Medicaid Services (CMS) with direct feedback on First Coast Service Option's performance as your Medicare Part A or Part B contractor for Florida.

Attention: POE Coordinator
Centers for Medicare & Medicaid Services (CMS)
Region IV
Atlanta Federal Center
61 Forsyth Street, S.W., Suite 4T20
Atlanta, Georgia 30303-8909