• Be sure to make note of your new password; it will never be displayed

• Your password is confidential and is not retained by First Coast Service Options Inc.

• Passwords must be 8 characters long, alphanumeric and uppercase only

• New passwords must differ from old passwords by at least 4 characters

• Passwords may not match your mailbox nor the word "password"

• Passwords may not be repeated within 10 updates

• Your password expires every 60 days. Please review your session log for your next password expiration date

• After a new mailbox password is set, the new information must be used when accessing your mailbox

• Your mailbox and password information is sent to you after completion of an EDI new installation application

• Mailbox IDs can contain upper or lower case letters [A-Z, a-z] or numbers [0-9]. Entry is case sensitive

• Mailbox numbers are 9 characters long

• Please contact your vendor for additional information on updating your logon command

• Please call Medicare EDI , 904-354-5977, Option-4, if you experience any issues resetting your password